Effective Date: July 2, 2025
Greeny Organics (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our services, including our website, WhatsApp catalog, social media platforms, and in-person transactions.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email, and delivery address.
- Order Details: Items purchased, payment method (we do not store card details), delivery preferences.
- Device Information: IP address, browser type, operating system (for website users).
- Communication History: Inquiries, complaints, or feedback via WhatsApp, calls, or email.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer service and resolve issues.
- To send order confirmations, promotions, and updates.
- To improve our website and service delivery.
3. Consent
By using our services, you consent to the collection and use of your information as described in this policy. You can withdraw your consent at any time by contacting us at greenyorganics@gmail.com.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted service providers (e.g., delivery partners, payment processors).
- Legal or regulatory authorities as required by law.
5. Data Retention
We retain your personal data only for as long as needed for business, tax, or legal purposes.
6. Your Rights
You have the right to:
- Request a copy of your personal information.
- Request correction or deletion of your data.
- Withdraw your consent to marketing at any time.
7. Security
We take reasonable measures to protect your data using secure platforms and restricted access.
8. Third-Party Links
Our website or social pages may link to other sites. We are not responsible for their content or privacy practices.
9. Policy Updates
We may update this Privacy Policy as needed. The revised version will be posted with the updated effective date.